Returns & Exchange Policy
Return by Mail
We will gladly accept returns for any full-priced items purchased through evepearl.com upon receiving your items within 45 days of the PURCHASE date. To ensure a timely refund to your account, please return the item immediately upon deciding that you do not wish to keep the product. Return shipping and handling fees are the responsibility of the customer. We are unable to refund original shipping costs. Please follow the simple instructions below:
Click HERE to download the Return & Exchange form.
Mail your evepearl.com return with completed order return form (see back of this form) and original sales receipt to:
EVE PEARL® Returns
Great Faces, Inc.
385 Franklin Ave Unit E
Rockaway, NJ 07866
Return Refunds and Credits
We will issue you a full refund to your credit card for the amount of any full-priced item that you return (less original shipping charges) if your return is received within 45 days of the PURCHASE date. After the 45 days have passed, you will receive your refund in the form of a store credit. The credit for your returned items cannot be exchanged for cash.
It may take up to 30 days to process the return and credit your account, or to issue a store credit. We will notify you via e-mail once your return has been processed. Please note that your financial institution will likely take approximately three to seven business days to reflect this transaction. If you have any questions about your return, please contact EVE PEARL® Customer Service at email@example.com .
If you prefer, you may exchange your purchase for other EVE PEARL® products Items for exchange must be received by EVE PEARL® within 45 days of purchase date.
Items purchased during any EVE PEARL® promotion are FINAL SALE and may not be returned or exchanged.