Returns & Exchange Policy

Your 100% satisfaction is our top priority! If you are unhappy with any of your EVE PEARL® products, please contact us first by email at contact@evepearl.com or by phone at +1.973.664.7088. We are available to take your call Monday through Friday, 9:00am to 5:00pm EST.

We only accept returns for items purchased through www.evepearl.com within 30 days of original purchase date.

After speaking with a member of our team, we can determine whether to refund the amount of the purchase to the original form of payment (less original shipping charges) or to have a replacement item shipped to you at no cost. Our team may request a photo of the order or items to verify products and to help us improve our services.

Please be advised that items marked final sale, part of a promotional period, or orders over 30 days from original purchase date may not be eligible for return or exchange. Gift cards cannot be returned or exchanged.

For more information, please visit our FAQ page.

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