17 article(s) found  
FAQ
 
 
Q: How can I decide which foundation and concealer shade is right for me?

A: There are several ways you can determine which foundation or concealer is best for you:

  • Check out our video Makeovers featuring models of all skin types.
  • You can watch videos on the EVE PEARL YouTube channel.
  • Send a picture of yourself to contact@evepearl.com and our team of top artists will recommend the products that are right for you.

Q: What are CosmeNutrients®? How are they used in EVE PEARL Cosmetics?

A: CosmeNutrients®, are a fusion of cosmetics with nutrients. We blend CosmeNutrients® into all of our EVE PEARL products. This combines the unique blends of vitamins, minerals, proteins, peptides and anti-oxidants in a cream makeup! We use the anti-oxidant Astaxanthin. This is a powerful micro algae, Haematococcus pluvial to be exact- a single cell plant that at the very beginning of the food chain. It is 1,000 times stronger than vitamin E for lipid peroxidation and 550 times stronger than vitamin E and 40 times stronger than beta-carotene for single oxygen quenching. It helps to fight the effects of the aging process. EVE PEARL products also have anti-inflammatory properties that reduce burn levels after UVB exposure.

Q: Is EVE PEARL ok to use on my sensitive skin?

A: EVE PEARL is good for all skin types! Our products are great for sensitive, mature, red, acne prone, dry, oily skin etc because the EVE PEARL line contains so many nourishing ingredients. EVE PEARL cosmetics are non-comedogenic and hypoallergenic. Our foundations and concealers are made from a luxurious cream base. They are also infused with our CosmeNutrients® so your skin will always stay nourished.

Q: I have bad acne and am afraid to aggravate my skin. Why should I use EVE PEARL?

A: We totally understand concerns about certain makeup when dealing with sensitive, problem skin. Eve created this entire line for people with sensitive and acne prone skin, which Eve has had to deal with most of her life. She wanted to create a makeup that was innovative and that can conceal and help your skin at the same time. When people think of creams, they sometimes affiliate them with pore clogging mineral oils. Most "good for you" natural, mineral powders are dehydrating, give minimal to no coverage and leave acne prone skin looking dry, flaky, chalky and unfinished.

Our hydrating cream foundations mimic a light, greaseless face cream with nourishing vitamins, minerals, proteins, peptides and anti-oxidants. EVE PEARL makeup will actually help to heal acne prone skin with its anti-inflammatory properties. It covers redness and scaring, creating the illusion of flawless skin and the only oil used in our product is 100% natural jojoba oil. More and more dermatologists are learning about the EVE PEARL line and want to carry it. It's good for your skin and it is ideal for women who have injections, laser and face irritations. The word is getting out.

Q: How do I achieve the best results from using EVE PEARL HD Foundation?

A: Our foundations and concealers are made from a luxurious cream base. They are not an oil or water base like most cosmetics on the market. We suggest applying the foundation to the face using an EVE PEARL Foundation brush. Then, with a moistened EVE PEARL latex free sponge, blend out the product to achieve the level of coverage your desire. You can also build the foundation for a fuller coverage. It's that simple!

Q: What is the difference between the two types of Salmon concealer? One is sold in a jar and the other is in a mirrored compact?

A: The difference between the two salmon concealers is simply the packaging. It's up to you to decide which one better suits your lifestyle. The $42 Salmon concealer is packaged in a jar (most professional artists prefer this packaging because they are constantly using a concealer brush with this). The jar also contains a bit more product. The $35 Salmon concealer has a mirror on the inside and is very travel friendly. Most women on-the-go prefer this packaging because they can run their fingertip over the top of the product and gently pat it under their eye. Either way, they both contain the SAME product with the SAME quality and ingredients.

Q: Are there samples of EVE PEARL products available to send?

A: Due to shipping fees and the value of our products, we are currently unable to ship out free samples. If you purchase our products and are unhappy with them for any reason, simply ship them back to us at the return address, including your original receipt within 60 days and we can either do an even exchange or reimburse you. Please include the reason you are returning the product and specify whether you are returning this for an exchange or a refund.

Q: May I request substitutions to promotional items or free gifts?

A: We are unable to make color or product substitutions involving free gifts or promos. We reserve this right due to supply, demand and the amount of product we carry for the month. We apologize for any inconvenience. If you are unable to use the promotional item, perhaps you could pass it on to a friend, or if you are an artist you may use it for your kit. It may even help you to sample out a product that you didn't think of purchasing.

Q: Why is the promotional code not working with my order?

A: Promotional codes apply to individual items for sale only. Our kits and promotional items are already discounted from 30% to 50%, depending on the selection. Unfortunately, we are unable to apply additional discounts to our kits.

Q: How do I become an EVE PEARL reseller?

A: The first step to becoming an EVE PEARL reseller is purchasing our Premium Kit. The kit consists of the full EVE PEARL line for a savings of over 50%. This is the best way for you to try all of our products before considering selling them. Please note the following:

  • All resellers must have a Reseller's Certificate and a Tax ID number.
  • We prefer that EVE PEARL Resellers receive training here at our New York City Boutique before becoming a certified reseller.
  • We do not grant exclusive rights for any of our products.
  • You must sell our products no higher than our retail price.
  • We do not supply free testers.
  • There is a minimum required purchase for all EVE PEARL resellers.

Please email contact@evepearl.com or call us at 212.223.2229 if you would like additional information.
Q: Does EVE PEARL offer a professional artist discount?

A: Yes, we offer a Professional Makeup Artist discount of 30% (with proper returned form and proper credentials) or 40% ($50/Black Pearl annual membership fee and returned form with credentials). Once approved (usually within 24 hours) you can start to use your discount. We request that you place your artist discount order via telephone at 212.223.2229.

Q: What Career Opportunities do you offer at EVE PEARL?

A: All careers at EVE PEARL start at the intern level. When there is an opening, we offer a two month internship which could most certainly develop into a full time or freelance career with us. Please send your cover letter and resume to contact@evepearl.com. Being an EVE PEARL team member offers amazing hands-on experience in building a brand. We are looking for positive and enthusiastic individuals to aid in building our company 16-24 hours per week. Prospective candidates must be at least twenty years of age and available to work 2-3 full 8 hr days per week for at least 2 months. Basic Microsoft Office and Internet Navigation skills are preferable. We accept candidates from all fields of industry and at all experience levels.

Q: What are the dates of your next Hands-On Workshops?

A: Once the class schedule is determined for the coming month, we will post it on our website and announce it in our mailer. You can register here to receive updates via email. If you are unable to attend one of our workshops, feel free to make a personal appointment for a makeup tutorial with Eve Pearl herself or an Eve Pearl Top Artist. Even if you are already a working artist, a private lesson is a great way to learn new techniques from a 5-time Emmy Award-Winning artist and her staff! It is our pleasure to accommodate you. Contact the office to make an appointment today at 212.223.2229. We look forward to seeing you!

Q: Where can I purchase EVE PEARL Products?

A: EVE PEARL products are sold primarily online at www.evepearl.com. You may also place your order by phone by calling 212.223.2229 or toll free at 866-335-1550.

EVE PEARL is also sold in the following locations:

Tri State Area

Eve Pearl Makeup Experience Studio and Boutique
805 Third Avenue
Upper Level Atrium
New York, NY 10022
Store Hours:
10 AM - 7PM Monday through Friday
10 AM - 6PM Saturday
Sundays and evenings by appointment only

Alcone Company
322 West 49th Street
New York, NY
212.757.3734

The Cosmetic Boutique
18 South Greeley Avenue
Chappaqua, NY 10514
914.861.2552

The Cosmetic Boutique
86 Elm Street
New Canaan, CT 06840
203.966.5811

The Beauty Spa of Englewood
363 Grand Avenue, 2nd Floor
Englewood, NJ 07631
201.567.6020

Rebellations Hair and Makeup Studio
44 Hudson Place, 3rd Floor
Hoboken, NJ
201.841.6536

West Coast

Naimes Beauty Center
12640 Riverside Dr.
Valley Village, CA 91607
818.665.9933


Other US Locations

Kanvas
1123 Thomasville Road
Tallahassee, FL 32303
850.224.7467

Richmond Surgical Arts
8700 Stony Point Parkway
Richmond, VA 23235
804.560.5298

You'Nique Chic
200 Loy Circle
Winchester, VA 22602
540.327.5774

FX Studios and Design
11311 Memorial Parkway
Huntsville, AL 35803
256.683.5816

International Locations

Permanent Cosmetics Studio and Boutique
39 Lady Mustrave Road
Suite 13
Kingston 5, Jamaica
876-946-2507

The Chessire Set Nail Lounge
20 Eagle Brow, Lymm Village
Lymm WA13 0LJ Great Britain
44.192.575.7657



 




Q: Do I need to make an appointment?

A: The EVE PEARL team is able to accommodate walk-ins, however if you have a special event or occasion and would like a professional makeup application, it is best to call in advance to secure your desired date and time and preferred artist. If you are in the NYC area, please visit our beautiful EVE PEARL makeup boutique in Manhattan at 805 third Avenue (between 49th and 50th) Monday-Friday 10 am - 7 pm. Saturdays 10-6 pm.

Q: What is your return/exchange policy?

A: Please refer to the return policy located on our website here: Return/Exchange Policy

Q: I have not received my order yet, what is the status of my order?

A: Thank you for your order and we apologize for any inconvenience.

If you did not receive your e-mail confirmation with the tracking number, the order has not yet gone out. Please know that we do our very best to be quick and efficient with our shipping and can assure you that orders are being processed and shipped in a timely fashion.  Please note that your initial order confirmation states to please allow 3-5 business days for shipping.

We pride ourselves on our great products and customer service. We truly appreciate our customers and rely on their help to spread the word about the EVE PEARL Brand.

 
HBA Global Expo
2010-09-28 / HBA Global Expo
Jacob K. Javits Convention Center
San Juan Beauty Show
Puerto Rico Convention Center, San Juan Puerto Rico
IECSC - International Esthetics, Cosmetics and Spa Conference
Broward County Convention Center
 
 
Broward County Convention Center
 
International Esthetics, Cosmetics and Spa Conference
November 6 & 7, 2010
Broward County Convention Center
1950 Eisenhower Blvd
Fort Lauderdale, FL 33316
954-765-5900


 
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Puerto Rico Convention Center, San Juan Puerto Rico
 
Eve Pearl and the EVE PEARL team are heading to Puerto Rico!

San Juan Beauty Show
October 31 & November 1, 2010
9:00 AM - 5:00 PM
Puerto Rico Convention Center
100 Convention Blvd.
San Juan, Puerto Rico 00907
787-641-7722


 
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Jacob K. Javits Convention Center
 
Meet Eve Pearl and the EVE PEARL team at the HBA Global Expo!

HBA Global Expo
September 28 - 30, 2010
Jacob K. Javits Convention Center
655 West 34th Street
New York, NY
212.216.2000


 
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